Shipping policy
Shipping Policyd
Thank you for shopping with MeroVrindavan. We are committed to delivering your devotional products safely and on time. Please read our shipping policy carefully.
Order Processing
- All orders are processed within 1–2 business days after order confirmation.
- Orders placed on Sundays or public holidays will be processed on the next business day.
- During festivals, special promotions, or high-demand periods, processing times may be slightly longer.
Shipping Time
Estimated delivery times are:
- North India: 2–5 business days
- Rest of India: 4–7 business days
- Remote locations: 5–10 business days
Delivery times are estimates and may vary depending on the courier partner, weather conditions, public holidays, or other unforeseen circumstances.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
We may offer free shipping on selected products, promotional campaigns, or orders above a specified value. Any such offer will be clearly mentioned on our website.
Order Tracking
Once your order has been shipped, you will receive a confirmation email, SMS, or WhatsApp message (where applicable) containing your tracking details.
Delivery Attempts
Our courier partners will make delivery attempts according to their standard procedures. If delivery is unsuccessful due to an incorrect address, unavailable recipient, or repeated failed delivery attempts, the package may be returned to us.
Additional shipping charges may apply for re-shipping such orders.
Address Accuracy
Please ensure that your shipping address, phone number, and other delivery details are accurate before placing your order.
MeroVrindavan is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.
Damaged or Missing Items
If your order arrives damaged, incomplete, or you receive the wrong product, please contact us within 48 hours of delivery.
To help us resolve your request quickly, please provide:
- Your order number
- Clear photos of the product and packaging
- An unboxing video (recommended)
Shipping Delays
While we strive to deliver all orders on time, delays may occur due to circumstances beyond our control, including:
- Weather conditions
- Natural disasters
- Public holidays
- Transport disruptions
- Courier operational delays
We appreciate your patience in such situations.
Contact Us
If you have any questions regarding shipping or delivery, please contact our customer support team.
Email: gulshansaini739@gmail.com
Phone/WhatsApp: +91-9027202035